Due to the fast-paced processing speeds, orders can be cancelled, without charge, only if we are notified within 24 hours of when the order was initially placed online. Notifications of this kind must be sent to [email protected] with a clear indication of your provided online order ID and the name that was used to place the order.
Any online order that has been placed for more than 24 hours will have undergone processing by our in-house design and production staff; therefore, a $25 designing fee will be charged. The remaining difference of the total order amount less the designing fee will be refunded back to you.
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*Coupon code may only be redeemed once and must be specified upon checkout. For online order usage, users must sign up and be logged in to access this coupon code.